Reporting content or a person
Every post and every message has a Report action, and every person can be blocked from the profile screen. Blocking is immediate and local to your device: they stop reaching you, and nothing of theirs arrives again.
Reports reach us at support@pingworld.co, which is monitored. We act on reports of objectionable content within 24 hours — removing the content where we're able to, and removing the person's ability to reach the people who reported them.
You can report by email too, without opening the app.
Frequently asked questions
Where do I get Ping?
On the App Store, free, for iPhone and iPad.
Do I need an account?
No. There's no sign-up, no email, no password. You open the app and you're in.
How do my friends find me?
They don't — you add each other directly, in person or with a code you send. Ping has no people search and no friend suggestions. Nobody can request you out of nowhere.
Where are my photos stored?
On your phone, and on the phones of the friends you sent them to. That's the whole list.
Can you see my photos or read my messages?
No. Everything is locked for the specific friends you chose before it leaves your phone. We don't have the key, and there's no version of this where we can be asked for one.
Does it work without signal?
Yes. Everything your friends have already sent is on your phone, at full quality. A plane, a basement, a dead zone — it opens just the same.
Is it instant?
Near instant. Posts and messages land in seconds, at full quality, on 5G or Wi-Fi. Nothing is compressed on the way. If a friend's phone is switched off, their posts arrive as soon as it's back.
What if I lose my phone?
With Safekeeping on, delete the app, reinstall it, and everything you posted comes back, along with your friends' recent things — nothing to write down. Without it, your posts live only on your phone. Moving to a new phone isn't covered yet, and we'd rather say so.
How much does it cost?
The app is free — every feature, for everyone, up to fifteen friends. One optional extra, Safekeeping, keeps a locked copy of everything you've posted for three years so it comes back: $5.99 a month or $39.99 a year, shared with your whole family. There will never be ads, and there is nothing about you to sell.
What does it run on?
Any iPhone or iPad running iOS 26. Everything happens on your device rather than on a server.
Get in touch
- Help with the app, and reporting content or a person
- support@pingworld.co — monitored, and reports are acted on within 24 hours
- Privacy, security, and anything else
- hello@pingworld.co
The privacy policy and terms of use are the formal documents. The privacy page is the same promise in plain language.